R CARBON

Customer service / Policy

Returns & inspection

Made-to-order automotive components require careful confirmation. Inspect all packages on arrival and report freight damage immediately.

01

Before production

Standard stocked products may be cancelled before dispatch. Made-to-order production deposits and custom work become non-refundable once manufacturing begins.

02

Fitment issues

Contact us before modifying or installing the part. Components that have been drilled, bonded, painted, coated, or otherwise altered cannot be returned.

03

Damage in transit

Note visible damage with the carrier, retain all packaging, and send clear photographs within 48 hours so an insured claim can be opened.